Run the whole service from one desk.

Start on one branch and one counter. Add online and QR orders, the kitchen screen, delivery zones and payouts, rewards and branch controls as you grow — on the same data, with no migration.

  • One branch to a group, same account
  • Roles for owners, managers and counter staff
  • Consolidated reporting across locations

Midnight is not a reporting tool.

Billing runs in one system. Delivery in another. Rewards in a third, and the agent payouts in a notebook behind the till. After close, somebody exports files that were never meant to meet, lines them up in a sheet, and argues with the difference until it stops mattering.

The variance is always real money. By morning nobody can say where it went, which agent was short, or whether a coupon was funded twice.

RestoMama sits underneath all of it. One order writes one record — bill, ticket, run, points — so the day closes itself instead of being reconstructed at 12:04 AM.

night-close-12-aug.xlsx — last edited 12:04 AM
Billing app₹1,18,340Counter and takeaway, exported to CSV by hand
Delivery app₹66,220Its cut-off runs past midnight, so ₹300 of this is tomorrow's
Rewards tool−₹5,880₹6,240 was redeemed; ₹360 of it had no order ID to match
Kitchen printer log496 KOTA paper roll, counted by hand at the pass
Unexplained variance₹660Sheet totals ₹1,78,680 against ₹1,78,020 taken · 4 sources · 3 logins · 1 person

What the desk actually runs.

Two halves of the same service. Nothing is exported between them, because nothing leaves.

At the counter

Take the order on any channel, print the ticket, capture the money, close the day.

  1. 01POS billing for dine-in, takeaway, QR and phone orders
  2. 02KOT routing and thermal receipt printing, per station
  3. 03Payment status across UPI, card, cash, wallet and COD
  4. 04Menu manager with modifiers and live availability
  5. 05Token queue and pickup display boards
  6. 06Staff roles, daily closing and the day-end summary
Counter sales₹1,18,340
Bills335
Avg bill₹353

On the road

Assign the agent, show the guest the run, and have the payout already worked out.

  1. 01Delivery zones with automatic agent assignment
  2. 02Live order tracking from the pass to the door
  3. 03Agent payouts — fixed, distance-based or percentage share
  4. 04Cash on delivery held against the bill that produced it
  5. 05Reassignment when an agent goes off shift mid-run
  6. 06Payout runs and settlement reports per agent
Trips today187
Payouts today₹7,140
Avg drop22 min

The guests who came back.

A coupon stops being a marketing line item once it is attached to the bill that redeemed it. Rewards land in the same ledger as everything else, so retention spend sits next to the revenue it actually moved.

Guests today522 bills
Repeat guests41%
New profiles86
Reward value applied₹6,240
Repeat guest average₹486
Profiles are created from the number on the bill — at the counter, from a QR order or on delivery — so a returning guest is recognised on any of the three.
Coupons in playRedemption against issue
  • WELCOME15019 of 40 redeemed₹2,850
  • BIRYANI2023 of 35 redeemed₹2,760
  • LUNCH999 of 60 redeemed₹630

The day closes itself.

Because billing, the kitchen, payments and dispatch write to the same place, the day-end summary is not an assembly job. It is just the day, read back.

Sales by domainTue 12 Aug · 11:00 to 23:00
Counter
335
Dine-in, takeaway and QR bills
Kitchen
11m 40s
Average prep · peak 17m at 20:00
Settled
₹87,060
UPI ₹52,180 · card ₹28,640 · wallet ₹6,240
Delivery
187
22 min average · payouts ₹7,140
030609011a12p1p2p3p4p5p6p7p8p9p10p11pOrders per hourLine: average prep minutes
Counter · 335Delivery · 187Average prep time
Day closeClosed 23:58
Gross sales₹1,84,260
Counter₹1,18,340
Delivery₹65,920
KOTs printed496
Discounts and rewards−₹6,240
COD settled by agents₹63,800
Cash drawer variance₹0
Closed byAnanya R · Manager
Sales, items, payments, prep times, guests and branches all read from the same records, so no report needs to be merged with another one before it can be trusted.

Book a RestoMama demo

Tell us about your restaurant and the workflows you want to launch first.

  • One replyA person from the team, not an autoresponder sequence.
  • One serviceWe walk your own dinner rush end to end — bill, KOT, payment, dispatch, day close.
  • No hardwareIt runs in the browser on the machines and printers you already have.

See a real service, end to end.

We will take one dinner rush the whole way — ring a bill, print the KOT, call the token, mark the payment, dispatch the order, pay the agent and read the day close. On your menu, with your zones, in about thirty minutes.

  1. Billing and the counterOrder, modifiers, receipt, token
  2. The kitchen screenKOT routing, stations, prep state
  3. Payments and closingUPI, card, cash, wallet, day-end
  4. Dispatch and payoutsZones, assignment, tracking, settlement